How certificates are issued
Certificates are tied to completion. Finish the required course content — including any passing quiz score you set — and the PDF is created and stored automatically for that learner.
- Generated on completion, no manual issuing step
- Delivered as a downloadable PDF
- Stamped with a unique certificate number
- Stored so learners and admins can retrieve them later
Verification
Because each certificate has a unique number, a certificate can be verified rather than simply believed. That matters when a client, auditor, or manager needs to confirm that a specific person completed specific training.
Certificates for employees and clients alike
The same automatic certificates apply whether the learner is an internal employee or an external learner in a client portal. Everyone who completes qualifying training gets documented proof with a verifiable number.
Frequently asked questions
When is a certificate issued?
Automatically, the moment a learner completes the required course content, including any passing quiz score you set. There is no manual issuing step.
What format is the certificate?
A PDF that the learner can download. Each one is stored so it can be retrieved again later by the learner or an administrator.
What makes a certificate verifiable?
Every certificate carries a unique certificate number. Because that number is recorded, a certificate can be verified rather than taken on trust.
Do external learners get certificates too?
Yes. Clients and other external learners who complete qualifying training receive the same automatically generated PDF certificates with unique numbers.
Can I see all certificates that have been issued?
Yes. Certificates are stored and appear in reporting and transcripts, which you can filter and export to CSV for audits or client reviews.